TL;DR

MSPs can unlock new revenue streams and meet client demands by expanding into MSSP services, including managed SOC, threat monitoring, and compliance support. Success depends on building scalable service offerings, training staff, and forming vendor partnerships.

Managed Service Providers (MSPs) have long been the backbone of IT support, ensuring everything from network management to software updates are handled seamlessly. However, as cyber threats become increasingly sophisticated, there is a growing need for more robust defenses. This shift marks a crucial opportunity for MSPs to evolve into Managed Security Service Providers (MSSPs), transforming their business model to meet the urgent demands for advanced cybersecurity solutions.

The Opportunity: Understanding the Need for Enhanced Cybersecurity Services

The need for robust cybersecurity measures is more pressing than ever. A staggering 44% of businesses are actively seeking MSPs that can offer more than just general IT support and include specialized cybersecurity services, like Endpoint Detection and Response (EDR), Managed Detection and Response (MDR), Security Information and Event Management (SIEM), and Security Operations Center (SOC) management.

The Advantage: Leveraging Your MSP Experience to Offer MSSP Services

As an MSP, you've already demonstrated your capability to manage and streamline your clients' IT operations, making you a trusted advisor in their technological journey. Transitioning to an MSSP allows you to deepen this trust by addressing your clients' growing concerns about cybersecurity. This evolution in your service offering transforms your role from a traditional service provider to a strategic ally who plays a critical role in safeguarding your clients' digital assets.

The Dilemma: Deciding to Build or Outsource Cybersecurity Services

The road to becoming an MSSP presents a critical decision: should you invest time and resources to build your own cybersecurity solutions, or should you leverage the expertise of established players through partnerships? Developing in-house solutions offers complete control but requires significant investment, carries considerable risk, and increases time to market. On the other hand, partnering helps mitigate the challenges associated with expanding your services, allowing you to accelerate your entry into the cybersecurity market by delivering comprehensive security solutions confidently and efficiently.

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Here’s what we’ve heard from other MSPs who tried to build their own cybersecurity services, but opted to partner with ArmorPoint instead.

  • “Managing a SOC in-house, especially during off-hours, proved challenging with staffing issues and efficiency concerns. With ArmorPoint, we found a dependable 24/7 SOC solution that significantly strengthened our operational capabilities without the overhead of constant staffing. This strategic move has been a major win for us, providing the leverage needed to grow and enhance our services.” – Donovan Farrow, CEO, Alias Cybersecurity
  • “We attempted to build our own [24/7] SOC a few times, which proved to be exhausting and financially draining. Comparing the costs to three other vendors we used, we realized that leveraging ArmorPoint as our strong arm allowed us not only to cut costs by 50% but also to enhance our service offerings.” – Donovan Farrow, CEO, Alias Cybersecurity
  • [ArmorPoint] definitely has provided us a new service that we couldn't quite offer to our clients before. With the full ArmorPoint 360 offering … we see anywhere from a 50 to 65%, margin on that, so it's a huge revenue boost to our business.” – Jason Fenoglio, Director of Information Security, High Touch Technologies
  • “Partnering with ArmorPoint absolutely helped us accelerate HarborShield at a pace where without ArmorPoint we would not have been able to achieve.” – John Flory, CISO, HarborShield Cybersecurity

The Easy Decision: Choosing ArmorPoint for Your MSSP Transformation

The ArmorPoint Partner Program offers a partnership that extends beyond sophisticated tools and technologies. We integrate our partners into a comprehensive ecosystem designed for growth and success, providing ongoing personalized support and expert guidance. This approach helps you navigate the complexities of expanding your service offerings and ensures you can deliver high-quality, reliable security solutions to your clients.

By joining the ArmorPoint Partner Program, you gain access to:

  • Joint Business Planning: Collaborate on a strategic business plan that aligns our goals with yours, ensuring our mutual growth and success in the marketplace.
  • Go-to-Market Resources: Leverage our co-brandable brochures, solution briefs, presentations, and out-of-the-box campaigns designed to streamline your marketing efforts.
  • Technical Documentation and Support: Gain access to comprehensive product documentation and receive expert technical support to improve your service delivery.
  • Not for Resale (NFR) Environment: Experiment with and demonstrate our solutions in a simulated real-world environment.
  • Sales Enablement Tools: Utilize demo kits and product guides that provide the knowledge and tools necessary to successfully sell our solutions.
  • Partner Portal: Manage deal registrations, complete training, and explore an extensive library of resources all in one centralized location.
  • Market Development Funds (MDF): Take advantage of funding opportunities to help you market and sell more effectively.

 Here what our partners have to say about their experience with the ArmorPoint Partner Program.

The Next Step: Getting Your Transition to MSSP Started

The transformation from MSP to MSSP positions you at the forefront of a critical industry, empowering you to protect your clients more effectively and build a business that’s ready for the future of cybersecurity.

Don’t wait to take the leap. Download the MSP to MSSP Guide today and discover everything you need to build, package, and pitch cybersecurity services.